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Boeing Says Air India Unhappy With 787 Dreamliner’s Performance


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Boeing Says Air India Unhappy With 787 Dreamliners Performance


Boeing Co. (BA) said Air India Ltd. is dissatisfied with the performance of its 787 Dreamliner, joining other carriers including Norwegian Air Shuttle ASA in slamming the manufacturer for repeated faults on its marquee jet.


Yes, they are not happy with the reliability portion, neither are we, Dinesh Keskar, a senior vice president at the Chicago-based planemaker, said in an interview at the Singapore Air Show today. Over the last few months, we understood which are the components that were causing issues, which software needs to be upgraded.


Airlines Stick With Boeing's 787 Despite Bumpy Takeoff


The Dreamliner has experienced a series of malfunctions since its debut in 2011, including a three-month grounding of the global fleet last year after battery meltdowns on two planes. Air India, which hasnt reported an annual profit since 2007, and low-cost airliner Norwegian Air built their growth plans around the composite-material airliner and its promise of more fuel-efficient operation


Air India diverted one of its 787s to Kuala Lumpur this month as a precaution after a software fault on a flight to New Delhi from Melbourne. Boeing is upgrading software and changing some components on Air India 787s whenever the planes can be taken out of service, Keskar said, adding that a 13th Dreamliner will be delivered to the carrier this month.


Missing Mark


Air India, which has ordered 27 Dreamliners, will seek compensation from Boeing after the carrier found that its 787s arent as fuel efficient as the planemaker had claimed while selling them, The Times of India reported today, citing officials it didnt identify. G. P. Rao,, a spokesman at Air India, wasnt immediately available to comment.


Fuel efficiency of the Dreamliner is improving after earlier models didnt quite make the mark on this count, Keskar said.




The 787 is the first jetliner built chiefly of composite materials rather than traditional aluminum. It also relies to a greater degree than other jets on electricity to run the planes systems, putting a spotlight on the lithium-ion batteries.


Mumbai-based Air India has sparred with Boeing over compensation for tardy deliveries. Even so, Keskar said Boeing sees potential aircraft deals in India later this year. The company is in advanced talks with discount carrier SpiceJet Ltd. (SJET) and Jet Airways (India) Ltd. (JETIN), the nations biggest publicly traded airline, to sell 737 Max jets.


In January, Japan Airlines Co. (9201), one of the biggest operators of the Dreamliner, found a battery cell in an empty jet smoking during preflight maintenance. Last years grounding added to a history of setbacks for the Dreamliner, whose entry into commercial service in 2011 for Tokyo-based ANA Holdings Inc. was more than 3 1/2 years late because of production snags.


Boeing will increase its prediction for India plane demand in the next couple of months, Keskar said in Singapore today. The company had forecast last year that carriers in the Asian nation will need 1,450 new aircraft, worth $175 billion over the next two decades.


More from the Singapore Airshow:


Boeing Working Hard on ANA Deal After Japan Air Chooses Airbus

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Boeing offers Air India $23 million for Dreamliner 787 glitches


Mihir Mishra | New Delhi | Updated: Feb 12 2014, 10:18 IST




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Air India has faced teething troubles with the Boeing Dreamliner 787, which has scored low on fuel efficiency.


Boeing's offer to Air India is half of the $46 million that Air India has sought.

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Boeing has offered pay national carrier Air India $23 million as compensation for the 787 Dreamliners not being as fuel efficient as promised, and for the losses on accounting of grounding the aircraft owing to technical problems.

Boeing's offer is half of the $46 million that Air India has sought. Negotiations between the two companies are currently underway.

Air India officials said that Boeing’s offer is not adequate. “They have offered us but the negotiations are still on,” said a senior official with the airline. In an email response, Boeing refused comment, saying, “We do not comment on negotiations with our customers.”

Air India has faced teething troubles with the 787. The planes have scored low on fuel efficiency and Air India had to ground its Dreamliner fleet for three months, as did other airlines globally, after battery meltdowns were reported on two planes.

The primary reason for the aircraft not being fuel efficient is its heavier weight.

The first few planes delivered to Air India was seven tonnes heavier than what was promised by Boeing, which is why the planes failed to achieve the promised fuel efficiency. This issue, however, has been rectified in the newer planes that are being inducted into Air India’s fleet.

Air India’s Dreamliners have also experienced a series of malfuctions since its debut in 2011. These include windshield cracks, overheating of ovens on-board, and the plane’s fuselage falling off.

According to official data, as many as 136 technical glitches were recorded in the aircraft between September 2012 and November 2013.

Air India is banking heavily on the Dreamliner for its turnaround plan, where it expects to become cash positive by FY17. The airline claims to have reduced cash losses on international routes where it replaced existing aircraft with the Dreamliner.

Currently, the aircraft is being operated on routes to London, Birmingham, Frankfurt, Paris, Hong Kong, Seoul, Tokyo, Osaka, Sydney, Melbourne and Shanghai.

Air India plans to induct 14 Boeing 787 Dreamliners by the March-end and 13 more would join the fleet by 2016. The airline had ordered 27 Boeing 787s in 2005, but Boeing could not deliver them in time. Deliveries

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Tudo bem, eu sou um leigo. Sei também que novos modelos costumam levar um tempo para sanar os inevitáveis problemas de um projeto. Mas o que esse avião está deixando as aéreas insatisfeitas... É um problema atrás do outro.

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